Private ski or snowboard lessons in Queenstown are booked directly through NZski. Snowchaser instructors are employees of NZski. Snowchaser refers instructors for lessons. Most often, your instructor wont change, and, depending on availability, you can have the same instructor over the course of your booking,  This is not always possible due to scheduling conflicts.  All care is given to make sure each booking is scheduled appropriately. As such, requested instructors cannot be guaranteed. Occasionally scheduling issues, injury or illness will require a change to your assigned instructor. An instructor change is not grounds for a refund, Snowchaser has no control over final scheduling decisions made by NZski.

Prices are for private lessons at Coronet Peak Snowsports school Queenstown  2024 winter.  Prices are correct at the time of publishing but are subject to change.  

If you change your mind about a lesson at short notice, rescheduling is sometimes possible, depending on availability, and is less likely during peak times.  This must be done 24 hours before the start of your first booked lesson. Snowchaser must be informed beforehand.

Refunds for cancellations:

If you have paid for your lessons via Snowchaser:  To cancel a private lesson booking,  and receive a refund of lesson costs, you will need to cancel by email, 5  full days before the time of your first lesson booking.  This is to allow time for refunds to be sought on your behalf.  For cancellations between 5 days and 72 hours before the start time of your first booked lesson, you may receive a 50% refund, of the cost of your lessons only.  Booking fees, transaction charges and concierge fees are non-refundable. 

Mountain closed days:

If the mountain your lesson is booked at does not open and your lesson cannot be rescheduled. Nzski refund T’s&C’s  will apply. (This does not include Snowchaser concierge fees, booking fees or transaction charges.)

Snowchaser has no control over daily operational decisions made by NZski.

We use a number of local, private transport companies. The company we book you with, will depend on availability, and the arrangement that best suits your needs.  Prices vary depending whether set times are pre-selected, or if you have requested a more flexible service with driver on call and optional extras.

Each company has their own cancellation policy and terms & conditions. Please ask for more specific information regarding your booking. 

Mountain closed days:

Private transport companies work separately to NZski, and do not need to refund due to NZski operational decisions. You may be able to negotiate a different use of the vehicle and driver for the day.

All Queenstown private lesson bookings go direct through NZski. Lesson start times, lengths, prices, reschedule policies & T&Cs are all set by NZski.

Snowchaser has no control over daily operational decisions made by Nzski

Prices are for private lessons at Coronet Peak Snowsports school Queenstown  2024 winter.    

We work with other 3rd party providers, and facilitate your reservation with them, as such each provider’s own Ts&Cs/cancellation/refund policies apply.

Booking fees, transaction charges and concierge fees are non refundable. 

Short notice change of mind or situation, does not guarantee a full refund. 

Refunds will be on a case by case basis, depending on 3rd party providers booked with. 

Snowchaser advises all guests to have comprehensive travel insurance to help cover their losses in the event of disrupted travel plans.