Frequently Asked Questions
Queenstown snowchaser questions and answers
Question not answered? Email us here
Can we ski and snowboard in the same lesson?
No, you must either all ski or all snowboard in the lesson. You can book another instructor if some of your group want to learn a different activity. The instructor needs to demonstrate on the same equipment as you.
How many lessons will I need to learn to ski?
Everyone learns at a different pace, however the majority of people should achieve a novice level of skiing over a few days. You could have an initial goal of being able to make in control turns down a green slope, off the chair lift, over a 2-3 day period. One half day lesson is insufficient to learn to ski. You will not be taken up the chair lift in that time. Full day lessons are best and give you a good chance of progressing to turning on day one, especially if you are a group. Only have one day? Make it a full day private lesson. Good learn to ski plan? Book 2-3 full days of lessons.
We have a 4 year old, can they join our lesson?
A very young child needs one on one attention. They often need to be physically supported by the instructor to get started. It is not practical to teach adults to ski at the same time as a small child. So we do not do it. You should book a second instructor for your small children, or a child 5 years and under, can be booked into Skiwiland childcare, which includes a ski lesson.
If you have adult support for the child, (who are not skiing, themselves), then thy can have some learning time with the instructor, and then be cared for while the adults learn separately. This is only possible for full day lesson booking.
Mixed ages or ability in a lesson can be false economy. Best to have seperate instructors for children and adults.
Can you arrange it all for me?
Yes, we can book in your ski lessons, assign a suitable, experienced instructor. Arrange your ski passes, rental equipment, and private transport. All or part of the above.
We can invoice you directly, and make all the reservations on your behalf.
This service incurs concierge/booking fees, and transaction charges.
See our new Superior Mountain Experience Package here
- Quality rental equipment delivered and fitted to your accomodation.
- Door to door premium mountain transfer with driver.
- Hand picked, experienced, professional ski and snowboard instructors will meet you on arrival at the mountain, and look after you all day.
Best as a multi day experience, choose to ski for a few days, or a week. Rest days can be planned for.
How do I get to the mountain?
Self drive | Ski bus | Private transfers
Self driving is suitable if you are a confident driver. You must carry chains incase of snowfall. It’s worth practising before you come up the hill, if snow is forecast. Leave town before 7.30 in July.
You can book the ski bus, but for a 9am lesson you must be booked on the 7.30am bus. In July this gets booked out early in the season. The ski bus will involve a walk to the snow centre.
For peace of mind, and a relaxed start and end to your day, we recommend booking with one of our excellent local private transport companies. Door to door service. Luxury and standard options. Driver can be on call, and help with your equipment. Day trip add ons and airport transfers also available.
Our top tier option has your car and driver on call for 12 hours per day for each day of your Queenstown visit, – includes airport transfers.
How do I find my instructor?
Unless you have made a prior arrangement, you will meet your instructor at the yellow private coaching flag. 5 mins before the lesson start time.
At Coronet Peak -up the stairs outside, to the right, past the racks, past the trampoline.
At The Remarkables– up stairs from inside, in front of ski racks, out on snow.
If you are on a SnowChaser Superior Mountain Experience, you will be meet on arrival.
Are lift passes included with the lesson ?
Lift passes and rental equipment are an extra cost. We can arrange these for you as part of our booking concierge service,
We can also reserve high quality rental, ski or snowboard equipment for you. Either picked up in town, or delivered to your accomodation.
*With our Superior Mountain Experience Package, your equipment will be delivered and fitted at your accomodation. Lift passes will be given to you on arrival at the mountain by your instructors.
